The information provided below is based on the Immigration Rules and on the information from the Home Office website.We try to update the information as soon as any changes are made by the Home Office but we recommend that you always read this information alongside the information on the Home Office website. Also, if you choose to print any of our webpages, we advise that you read them alongside the most up-to-date information provided by UKCISA and the Home Office.
In this section you will find the answers to the following questions:

When you received your Biometric Residence Permit (BRP) it should have been attached to a letter (or a leaflet) with instructions explaining what you need to do if there is an error on your BRP. You must read this letter and follow the instructions.
If there are any basic errors on your BRP such as your name, date of birth, or the sponsor’s licence number, you should email BRPerror@homeoffice.gsi.gov.uk within 10 working days of receiving your card. You will need to provide the BRP Unique Number (this is on your BRP and on the letter), your full name, date of birth and contact telephone number along with an explanation of what you think is wrong with the card. If you have noticed a basic error on your BRP more than 10 working days since you received it contact the International Advice Team, they may be able to check if it is still possible to get it corrected.
If you believe the length of your visa or a condition of your stay (e.g. working hours) is incorrect you must follow a different process to get it corrected. You may be able to request that the Home Office carries out an administrative review of the error and then they may grant you the correct length of permission and/or the correct conditions.
You request an administrative review online via the Home Office website (https://eforms.homeoffice.gov.uk/outreach/UKVI_Admin_Review_Guidance.ofml [^]). You must submit your request for administrative review within 14 calendar days of receiving your BRP (see the Administrative review section of UKCISA’s website for more information). There is a fee of £80 to apply for an administrative review. This is payable when you complete the online application process. Your fee will be refunded if your application for administrative review is successful or rejected as invalid. Please be aware that the administrative review application form does not save therefore we would advise you to save your answers in a separate document.
If you do believe the length of your visa or a condition of your stay is incorrect you can attend the International Advice Team extended drop-in on a Tuesday between 10am-2pm in the Student Support Centre, an adviser may be able to help you further. Please prepare your decision letter, your Biometric Residence Permit, your personal details including your address, your dependants’ personal details including their addresses (if you applied with dependants) and a credit or debit card to pay the admin review fee.

When you arrive in the UK you have 10 days to collect your biometric residence permit (BRP). (A BRP is a plastic card, similar to a credit card).
You must collect your BRP from the post office you selected on your visa application form. If you do not collect your BRP within 10 days of arriving in the UK you may have to pay a fine and/or your visa may be cancelled. If you cannot collect your BRP within 10 days of arriving in the UK contact the International Advice Team via email (Internationaladvice@lincoln.ac.uk) or visit them in the Student Support Centre immediately. The letter that accompanied your 30-day vignette may also contain the date that your BRP is ready to be collected, if it does, you can collect your BRP from this date (do not go to the Post Office before this date).
When you completed your visa application you were given a choice of post offices to collect your BRP from. The letter that accompanied your 30-day vignette visa contains details of the post office you selected. This letter may also include a date that your BRP is available to be collected. The Post Office in Lincoln where you can collect a BRP is the City Square Post Office (Lincoln, Sincil Street, LN5 7EJ). If you have changed your mind and would like to collect your BRP from a different post office then you will have to pay a fee. More information about collecting your BRP from a different post office can be found in the Home Office BRP Leaflet. You can watch a video which shows you how to get to the Post Office in Lincoln from the Student Support Centre here.
You do not have to make an appointment at the post office.
If you arrive at the University in September there will be student ambassadors who will help direct you to the Post Office in Lincoln.
When you arrive at the Post Office in Lincoln you should tell them you need to collect your Biometric Residence Permit. You will need to take your passport and visa letter. You will be asked some security questions. It should take approximately 10 minutes to collect your Biometric Residence Permit; however, during peak times it could take a lot longer. If you have any problems collecting your Biometric Residence Permit contact the International Advice Team immediately (you can email them at Internationaladvice@lincoln.ac.uk or speak to them in the Student Support Centre).
The University may let you enrol temporarily before you collect your BRP however you will need to show your visa letter. You can read about the enrolment process on the University’s website here.
You can view more information about collecting your Biometric Residence Permit from UKCISA and in the Home Office BRP Leaflet.

The rules about applying for a Tier 4 Visa change regularly so we would advise you to attend our Tier 4 Visa Workshop then we can update you on the current rules and make sure you use the correct application form. Do not assume that the documents you submitted in previous applications are still appropriate. You can attend our Tier 4 Visa Workshops even if you do not want us to post your documents, we can still give you some useful information. If you are not in Lincoln we have lots of information about Tier 4 Visa applications on our website. We also have two films which explain in detail the documents you need to prepare for a Tier 4 Visa application. You can view the film for applications made inside the UK here and for applications made outside the UK here.

We would encourage you to attend a workshop 4 months before your visa expires, preparing your documents, money and application form can take time. Also if your visa application is refused while you still have a valid visa you can apply again in the UK. If your visa application is refused and your current visa has expired you cannot apply again in the UK (the University of Lincoln will not issue you a CAS); you would need to return home to reapply for your visa. Our Tier 4 Visa Workshops happen every Tuesday at 5:30pm in the Library room 101 (during July, August and September these workshops may happen more frequently, contact the International Advice Team internationaladvice@lincoln.ac.uk for more information).

You will find the answers to these questions (plus many others) in our section ‘Tier 4 Visa Information‘. We have information aimed at applications made inside the UK and also outside the UK. We discuss the documents, money and how you make an application. We also have films which show the documents you need to prepare for a Tier 4 Visa application. If you are in the UK we would encourage you to attend our Tier 4 Visa Workshop. Our Tier 4 Visa Workshops happen every Tuesday at 5:30pm in the Library room 101 (before you attend you must create an online account with the Home Office, follow instructions here).

Yes, you do need a new CAS, you cannot apply for a Tier 4 Visa without a CAS. Anyone can apply for a CAS on the University website, follow this link to the CAS information page and application forms. If you are a continuing student you can also request a CAS from the Student Support Centre. It can take some time for a CAS to be ready, therefore we would advise you to apply for your CAS as early as possible.

No, the International Advice Team can never help you with your CAS statement. If you are a new student and have questions about your CAS you need to speak to the International Admissions Team (intadmissions@lincoln.ac.uk). If you are a continuing student and you have questions about the CAS you need for a visa extension the Compliance Team you can contact the Compliance Team at tier4visa@lincoln.ac.uk.

The Home Office state the following on their website as of 08/04/2014:
A decision will be made:
• within 8 weeks for online applications
• usually on the same day if you use the premium service
You’ll be contacted if your application is complex and will take longer, for example because:
• your supporting documents need to be verified
• you need to attend an interview
• of your personal circumstances (eg if you have a criminal conviction)
You can view this information on the Home Office website by following this link.
You must always check the most up-to-date information before you submit a Tier 4 Visa application. Processing times can change and they can change drastically during peak times (September – November).

You must register your biometrics at a Post Office, this is called Home Office Biometrics Enrolment on the Post Office website. The easiest Post Office to get to which offers this service is the Post Office in Nottingham (the Lincoln Post Office does not offer this service). Follow this link to search for the Nottingham Post Office and follow this link to view information about what happens when you register your biometrics at a Post Office.

You must apply for your visa before your current visa expires, if you do not you will become an overstayer and you will have to return home. If you need our help you must come to the next Immigration Drop-in which happens Monday-Friday, 12pm-2pm in the Student Support Centre, although it may be very difficult for us to help you if you do not have your money and documents ready. We do advise students to start preparing their applications 4 months before their visa expires. We can give our full support to a student who applies early however if you apply for your visa at the last minute we may be unable to support your application. If there is not an Immigration Drop-in before your visa expires and you are worried about your situation please go to the Student Support Centre and speak to a member of staff on the main reception.

When you receive your BRP card (visa card) you must always check that the following information is correct:
• Your name and date of birth
• That you are a Tier 4 (General) student
• The Sponsor Licence Number (SLN) of the institution that you intend to study at
• That the start and end dates of the permission are correct (contact the Student Support Centre if you are unsure of these dates)
• Whether you can work (contact the International Advice Team if you are unsure of the rules surrounding international students and work)
• For some students, the instruction to register with the police
If there is an error on your BRP card you must follow the instructions on the letter which your visa was attached to. The letter states that you must email BRPError@homeoffice.gsi.gov.uk within 10 working days of getting the card or you may be charged for a replacement and have to apply again. The letter also states that you must provide your full name, date of birth, nationality, passport number, contact telephone number, visa card number (BRP) and case reference number along with a clear explanation of what is wrong with your visa card. If the Home Office do not acknowledge your email or the mistake please attend the next Immigration Drop-in which happens Monday-Friday, 12pm-2pm in the Student Support Centre. However you must make sure you follow the instructions and email the Home Office first, before attending the Immigration Drop-in.
If you have noticed a mistake on your entry clearance sticker which is in your passport and you are now in the UK please attend the Immigration Drop-in with your passport and we may be able to investigate this further for you.

1. Immediately report the loss or theft to the police and obtain a crime reference number (keep this information safe). You must take a photocopy of the crime report and crime reference number.
2. Immediately report the loss or theft to the Home Office by emailing BRPLost@homeoffice.gsi.gov.uk so that they can cancel your biometric residence permit. You are required by law to do this. In your email you must state:
• your full name;
• your date of birth;
• your nationality;
• your passport number;
• your biometric residence permit reference number;
• your case reference number;
• your contact details; and
• when, where and how the permit was lost or stolen.
3. Then follow this link which will take you to the Home Office website where they discuss what to do if your BRP card is lost/stolen inside or outside the UK; it also tells you how much it costs to replace your BRP. There are different processes depending on where you are (inside the UK or outside the UK) so make sure you read that information very carefully.
Additional Information:
If your BRP card is lost/stolen inside the the UK you have 3 months to apply for a new BRP card. If your BRP card is lost/stolen outside the UK you often apply for a temporary replacement before you return to the UK, you then return to the UK on the temporary replacement visa. Once you have returned to the UK you then apply for a replacement BRP card.
If you are inside the UK and you need to replace your BRP card because it was lost/stolen after you have followed the instructions above you can complete the following application form:
BRP (RC) Application Form
Please read and use the Home Office guidance notes as you complete the application form. If you need any help completing the form you can email us at internationaladvice@lincoln.ac.uk or come to the Immigration Drop-in Monday-Friday 12pm-2pm in the Student Support Centre.

You may need to transfer your visa to a new passport, for example if your passport is lost or stolen. There are different processes to follow depending on where you are.
If you are inside the UK:
1. If your passport is lost or stolen inside the UK, you need to report this to the police.
2. Apply for a replacement passport. Contact your country’s Embassy or High Commission for information on how to obtain a replacement passport. You may need to wait some time before you have your new passport.
3. You can’t transfer your visa to your new passport. Instead, you’ll need to apply for a biometric residence permit (BRP). A BRP is a separate document and will replace the visa you had in your old passport. If you have a Tier 4 (General) Visa you have permission to stay in the UK temporarily (this is known as ‘leave to remain’). If you have ‘leave to remain’ you can transfer your visa to a BRP by applying for a ‘transfer of conditions’ (TOC). Use the guidance and the ‘TOC’ form to apply.
4. After you have completed the TOC application form and prepared the necessary supporting documents you’ll need to either:
o post your form with the fee (use the address on the form)
o book an appointment and apply in person at a premium service centre
5. If you have any questions about replacing your lost visa please attend our drop-in Monday-Friday between 12pm-2pm in the Student Support Centre or email internationaladvice@lincoln.ac.uk.
6. You can read about this process further on the Home Office website, they also provide information about the fee you will need to pay for a replacement visa.
If you are outside the UK:
1. If your passport is lost or stolen outside the UK, you need to report this to the police.
2. Apply for a replacement passport. Contact your country’s Embassy or High Commission in the country where you are now for information on how to obtain a replacement passport. You may need to wait some time before you have your new passport.
3. If you are outside the UK you must apply online to transfer your visa. (The following statements are suggested instructions when applying online. This information may have changed when you apply therefore you must read up-to-date guidance and contact the Home Office application centre in the country where you are applying to find out the current procedure).
o When you apply online to the Home Office for a visa transfer you might find it useful to follow these instructions. It is very important that you select the correct application form.
o You must create an online account. Once you have created an account you will receive an email. Click on the link in the email and follow the instructions. Then select ‘apply by myself’ and press continue. Click login and continue. You should complete the details on the application form, take your time and read the questions carefully.
o A common mistake can be where it asks for the location. Please remember that this is where you currently are and the place you will be making your application from, if you are in China, the location will be China.
o Another important question on the application form is when you are asked to select your visa type. You will be presented with the following questions:
 Reason for visit – select other
 Visa type – select others
 Visa sub type – vignette transfer or replacement BRP (this is what type of visa you held, if your visa was stuck in your passport you should select vignette transfer, if your visa was on a separate card, you should select replacement BRP).
 Once you have completed the online application you should be asked to sign a declaration, book an appointment and print out the application form.
 You will be required to provide supporting documents with your replacement visa application. It may also be helpful to have a copy of your original visa and passport.
 Most Embassies now use a visa centre and you may be required to make an appointment there. Please visit the following website to find contact details of your nearest visa application centre follow this link https://www.gov.uk/find-a-visa-application-centre.
 You should follow the instructions given to you at the end of the application form.
 It is important that you keep your School and the Compliance Team (tier4visa@lincoln.ac.uk) informed of how long it will take you to replace your passport and visa.
 If you have any questions about replacing your lost visa please email us internationaladvice@lincoln.ac.uk.

No, you don’t have to transfer your visa, you can carry both your old and new passports when travelling to or from the UK instead. You can read about this further on the Home Office website (they specifically state this information at the top of the page in bold text).
When you apply to replace your passport you need to find out if the passport authorities in your home country will keep your old passport. If they will keep your old passport you will need to transfer your visa into your new passport. You can read how to transfer your visa on the Home Office website. If the passport authorities in your home country will allow you to keep your old passport then you do not need to transfer your visa.

If your visa expires before your graduation ceremony you will need to return home before your visa expires and apply for a Standard Visit Visa to return to the UK (your family can also apply for this visa). When you are issued with a Standard Visit Visa you can then attend graduation using this visa to travel to the UK. It can take some time to receive this visa so you need to apply well in advance of your graduation ceremony. There are a number of documents you need to prepare for the visa application and this may also take some time. It is important the you research this visa carefully to ensure your visa application is successful. Follow this link to view more information on our website about Standard Visit Visas. Follow this link to view information from the Home Office about Standard Visit Visas.

Check what your passport sticker (entry clearance or residence permit) or biometric residence permit (identity card) says; it should tell you if you can work or not and if so how many hours you can work and when you can work them. Follow this link to UKCISA’s website where they discuss in detail who can work in the UK.

Yes, if you are required to register with the police your police registration certificate must be up-to-date with your current address and your current visa expiry date. You must report any of the changes listed below to the police within 7 working days:
• Any change of address;
• Any change of University, College, School Department or Occupation;
• Any change of marital status;
• Any new entry visa granting an extension of stay;
• Also if you have been issued with a new passport
The police station in Lincoln which is nearest the University is:
Support Services,
Lincolnshire Police,
West Parade,
Lincoln,
LN1 1YP
01522 88 5212
You do not need to make an appointment at the Police Station in Lincoln, these changes can only be done in person. It is best to attend the Police Station between 9am-4pm, Monday-Friday.

2 MONTHS – If the course dates stated in your CAS cover a period which is less than 12 months, you are only entitled to an additional 2 months after the end of your course. You may have to return home before receiving notification of your results.
4 MONTHS – However, if the course dates stated in your CAS cover a period which is more than 12 months, you should have been granted an additional 4 months after the end of your course.
7 DAYS – If the course dates on your CAS cover a period of less than 6 months, you should have been granted 7 days after the end of your course; (unless your CAS makes it clear that your course is a pre-sessional course, in which case you should have been given one month after the end of your course).
PEASS COURSE – If you are studying on a pre-sessional (PEASS) course which is less than 6 months you should have one additional month after the end of your course.
If you are outside the UK and you believe your visa expiry date is incorrect contact the visa post which issued your visa and ask them to correct it before you travel to the UK. If you believe your visa expiry date is incorrect and you are in the UK please attend the next Immigration Drop-in which happens Monday-Friday, 12pm-2pm in the Student Support Centre.
You can read more about this on the UKCISA website.

If your address has changed you can notify the Home Office of this online by following this link. The Home Office should update their system within 72 hours.
To report one or more of the following changes in your personal circumstances to the Home Office you should use the form BRP(RC) if you have your visa on a card (biometric residence permit BRP); or form MCC (Migrant Change of Circumstances) if you do not have your visa on a card (biometric residence permit BRP):
• name
• gender
• appearance
• nationality
Those who apply on the BRP(RC) form must pay a fee and they will be issued with a new biometric residence permit. The MCC form does not attract a fee.
Other changes in personal circumstances should be reported using the MCC form. These include:
• details of a new passport
• criminal convictions
• dependants who are no longer dependent, for example, a relationship has broken down or children are leading individual lives or no longer living with the main applicant
• other relevant changes
Follow this link to view the MCC form on the Home Office website.

Before driving any vehicle (car, motorbike, van etc) in the United Kingdom (England, Scotland, Wales and Northern Ireland), you should check that you meet all of the legal requirements which apply:
(a) to the driver and
(b) to the vehicle;
and that you are aware of the correct procedures, which may be very different from your home country.
It is a criminal offence to drive using a licence that is not valid in the UK. In addition, if you do so, your car insurance will be invalidated and you will be committing a further criminal offence of ‘driving without motor insurance.’
We would advise you to read the information UKCISA (UK Council for International Student Affairs) provide on their website regarding driving in the United Kingdom. They have lots of useful and important information which you should be aware of before you choose to drive in the United Kingdom.
This link will take you to the Home Office international enquiry service for people applying from outside the United Kingdom for a visa to visit, work, study or settle in the United Kingdom. If you cannot find the information you need on the Home Office website or on UKCISA’s website you can contact the Home Office through phone, email or Web Chat. The Home Office provide this international enquiry service in 20 languages with opening times reflecting the working hours and days in each country. Please be aware that if you contact them by telephone there will be a fee.
It is a condition of your Tier 4 visa that you study full-time at the University. Therefore it is important to attend University at all required times (this is usually referred to as term time). You do not have to attend when you are not required to be there, for example when there is an official University holiday and it no longer term time.
For most students term time and holiday or vacation dates are defined by the University’s calendar. These dates are usually based around the academic year with holidays at Christmas, Easter and in the summer.
Where courses do not follow the usual August/September to June pattern, term time means any time when you are supposed to be doing academic work. For example, when you should be
• attending classes and lectures
• preparing for exams
• doing coursework
• writing essays, a dissertation or thesis.
Your holiday time is the time when you are not required to be studying. This will be different depending on the type of course you are doing. For example, if you are supposed to research and write a dissertation or thesis while other students are on holiday, this is term time for you. You can read more about the definition of term time on the UK Council for International Student Affairs (UKCISA) website. If you are unsure of your term dates please speak to your school office, they should be able to confirm your term dates for you.
If it is term time you cannot take holiday unless it has been authorised by the University’s Tier 4 Compliance Team. You can request authorised absence online by completing an application form, click here to access the form. The Tier 4 Compliance Team will discuss your request with your school and then they will make a decision. If the Tier 4 Compliance Team decide to give you authorised absence they will issue you an official letter to confirm this. You must carry this letter in your hand luggage when you travel through the UK border. If you have been given authorised absence during term time you may be asked about this at the border because the Home Office do not expect you to travel during term time.
If you are leaving the UK during term time to collect data for your dissertation the Tier 4 Compliance Team still needs you to request authorised absence. This should reduce any difficulties you may encounter at the border when you travel.

New students applying to come to the UK for more than 6 months must pay the Immigration Health Surcharge. Current students who need to extend their visa need to pay the Immigration Health Surcharge. Click here to view information we’ve produced about the Immigration Health Surcharge, this includes details of how to pay the surcharge.

As an international student who has paid the Immigration Health Surcharge you have paid for healthcare in the UK. This means you can register with a doctor and receive healthcare. Students have a choice of 6 different GP Surgeries within Lincoln city centre. Many students opt to register at the on-campus Health Centre; however other surgeries are often closer to home, especially for students living off-campus. You can find details of the on campus health centre here.
As a student you can register at any surgery, providing you live within their ‘catchment area’. To find out which surgery is closest to you view the following document ‘Finding a GP A Student’s Guide’.
When registering, you should take the following documents with you:
• Personal Identification (passport, driving license etc.)
• Proof of address with you name and term-time address on it (a household bill, tenancy agreement etc.)
• Medical card (if you have one)
• List of current medications
Surgeries with online registration will likely ask you to produce these documents before they can complete your registration.
You may be asked to book a ‘Registration Appointment’ which is an initial health check and a chance for you to meet a GP or Nurse Practitioner. If you have any ongoing conditions or medication, it is a good time to discuss these and any treatment plans you may have had in place at your previous surgery.
You can view information about healthcare in the UK on the UK Council for International Student Affairs website.
During your studies you may experience an illness or an injury which may impact on your ability to study. If this happens you should see a doctor immediately. If you are already registered with a doctor it is much easier to get an appointment. If your studies are affected by a medical condition you will need evidence from a doctor. This is why it is very important to register with a doctor as soon as you arrive in the UK.
If a medical condition does affect your studies the Specialist Advice Team can discuss this confidentially with you. Their drop-in happens Monday-Friday 12pm-2pm in the Student Support Centre.

For more information have a look at the Student Services Healthcare for international students booklet – NHS Guidance Ver 3.

In March 2015 the Home Office changed how a Tier 4 (General) Visa is issued to students who apply outside the UK.
When you arrive in the UK you have 10 days to collect your biometric residence permit (BRP). (A BRP is a plastic card, similar to a credit card).
You must collect your BRP from the post office you selected on your visa application form. If you do not collect your BRP within 10 days of arriving in the UK you may have to pay a fine and/or your visa may be cancelled.
When you completed your visa application you were given a choice of post offices to collect your BRP from. The letter that accompanied your 30-day vignette visa contains details of the post office you selected. The Post Office in Lincoln where you can collect a BRP is the City Square Post Office (Lincoln, Sincil Street, LN5 7EJ). If you have changed your mind and would like to collect your BRP from a different post office then you will have to pay a fee.
You do not have to make an appointment at the post office.
If you arrive at the University in September there may be student ambassadors who can help direct you to the Post Office in Lincoln.
When you arrive at the Post Office in Lincoln you should tell them you need to collect your Biometric Residence Permit. You will need to take your passport and visa letter. You will be asked some security questions. It should take approximately 10 minutes to collect your Biometric Residence Permit; however, during peak times it could take a lot longer. If you have any problems collecting your Biometric Residence Permit contact the International Advice Team immediately (you can email them at Internationaladvice@lincoln.ac.uk or speak to them in the Student Support Centre).
You cannot enrol at the University of Lincoln until you have collected your biometric residence permit. You will need to show this document at enrolment.
You can view more information about collecting your Biometric Residence Permit from UKCISA.